Manitoba Motor Dealers Associations - Privacy Policy

Personal privacy is important to the Manitoba Motor Dealers Association,
( MMDA ). The purpose of this policy is to explain what personal information the MMDA may collect, how it will be used, whether it is disclosed to anyone else, how long it may be kept, and how a person can request access to his/her personal information.

Definition:

Personal information means information about a person except their name, employer, work title, work address, work phone number, work fax number, and work e-mail address. It also does not include any information that may be found in a telephone directory or other public listing. It also does not include information about a company.

Information and Privacy Officer:

The Information and Privacy Officer for the MMDA is William Arnold.
Contact information:
Phone: 204-985-4200 or 1-800-949-6632 (in Manitoba)
Fax: 204-775-9125 or 1-877-775-9125 (in Manitoba)
E-mail - wsa10@shaw.ca
Mail - 230 - 530 Century St., Winnipeg, MB, R3H 0Y4

Collecting Personal Information:

The MMDA collects personal information from participants in the Association's training and certification programs. This information may include: name, home address, home phone number, home e-mail address, driver's license number, province of Manitoba Sales Person permit copy and results from participation in the association's training and certification program. Additional personal information may be collected as the result of individuals applying for scholarship awards through MMDA.

The MMDA also receives personal information from consumers who call the association for help or to file complaints concerning vehicle purchase situations or other matters involving member’s customer relations. This information may include name, phone number, vehicle type, details concerning their purchase experience and other miscellaneous information.

Personal information is occasionally collected from persons registering for MMDA events, such as conventions, golf tournaments, seminars, surveys, etc.



Using Personal Information:

The personal information that is collected by the MMDA from course participants may be used for the purposes of identification and issuing certification as well as communication through such means as newsletters and notices.

The personal information received from consumers is used only in the event that ongoing communication is required in addressing the situation that led to them contacting the Association.

The personal information received from individuals registering for MMDA events, seminars, surveys, etc. is only used for purposes involving those specific projects and may be retained on file for planning purposes.

Sharing Personal Information:

The MMDA does not share personal information about certified sales professionals with any other organization. The one exception to this policy is in the case of Drake P3 profile information where MMDA acts as a third party processor of data supplied by members as part of their Human Resources activities. MMDA deems consent to process such information has been granted by the individual to the member and subsequently to MMDA at the time the information is requested by the member and supplied by the consenting individual.

Personal information received from consumers will not be shared with any other organization or individuals without the explicit consent or at the request of the individual involved. Personal information received from individuals registering for events may be shared with others attending or managing the event.

The only other situation whereby the MMDA may share personal information about any individual would be when required to do so by law.

Retaining Personal Information:

The MMDA will retain personal information about certified sales professionals until such time as the Association is no longer involved in training and certifying sales professionals or until requested by an individual to delete their personal information from the Association's records.

Personal information about consumers will only be retained as long as necessary to assist in resolving the situation that led to the initial contact. General information about consumers' experiences and problems will be retained for ongoing compilation and evaluation by the MMDA.


Personal information obtained from individuals attending or involved in special events or projects will be retained for the completion of the event or project and may be retained on file for planning purposes.


Access to Personal Information:

Any person has the right to access the personal information that the MMDA has on file about them and to correct any inaccuracies. This can be done by contacting William Arnold at the contact coordinates provided above.

Questions or Concerns:

Anyone with questions or concerns about the MMDA Privacy Policy or any aspect of the collection, use or disclosure of personal information by the MMDA is requested to contact William Arnold at the contact coordinates provided above.


Last Revised: December, 2008